Nothing we sell sits in a warehouse. Every piece is made to order in our Texas studio, and leaves the studio in 1 to 2 business days. Here is what those days look like, why we work this way, and what it means for the object that arrives at your door.
Key takeaways
- Made to order means your piece is made after you buy it. Nothing sits in a warehouse.
- Every piece is made and shipped in 1 to 2 business days, then takes 3 to 5 business days to reach you in the US.
- Day one is making. Day two is finishing, a final check and shipping.
- You pick the colorway. Initial Here and Maid of Honor also take letters.
- You can return an unused piece within 30 days of delivery.
What Does Made to Order Mean?
Made to order means the thing you bought did not exist when you bought it. Your order starts a small production run of one. That is the opposite of ready-to-ship, where a piece is already boxed on a shelf and only needs a label.
Most made-to-order jewelry takes anywhere from a few days to several weeks, depending on the maker and the material. Metal and stone settings sit at the long end. Small studio pieces like ours sit at the short end. Our pieces are made and shipped in 1 to 2 business days.
The Day or Two Between Your Order and the Mailbox
Most pieces are made the day your order comes in. Each one is built from scratch in the color you picked.
Then each piece is:
- Checked for flaws.
- Cleaned up and finished.
- Fitted with any parts it needs, like the posts on a pair of earrings.
- Checked once more, packed and shipped.
That is why we say made and shipped in 1 to 2 business days. US orders then take 3 to 5 business days in transit. Checkout shows the exact arrival dates for your address before you pay.
Why We Chose Made to Order Over Stock
Made to order costs us a little speed and buys us the things we care about more.
No unsold stock. We never have a box of last season's color that has to be discounted or thrown away.
Colorways we can retire. When we fall out of love with a shade, it goes, and something new can take its place quickly. A small batch studio can change its mind. A warehouse cannot.
Nothing that has been sitting since spring. Your piece is made for you, finished for you, and reaches you new.
The trade-off is honest. You wait a day or two longer than you would for a stock item. We think the object is better for it.
What You Can Change, and What You Cannot
Colorway is the one choice you make on most pieces. Most objects come in six house colors, and some also come as the mixed set shown in the photos. Pick any option and the wait is the same.
Two pieces take letters. Initial Here takes up to four letters on the charms, and Maid of Honor takes three on the key ring. Everything else is made as pictured, because the shape is the point.
Conclusion
Made to order is a promise that the thing you receive was made for you and nobody else, a day or two before it reached you. Pick a colorway from the catalog and we will start making it.
FAQ
How long does made to order take?
Made and shipped in 1 to 2 business days, then 3 to 5 business days in transit within the US. We ship within the United States only. Orders placed before noon on a weekday start the same day.
Can I return a made-to-order piece?
Yes, within 30 days of delivery, unused and in the condition it reached you in. Gift cards and Advent of Folly are final sale. The full terms are on the shipping and returns page. If a piece arrives damaged, tell us within 14 days and we will remake it or refund you.
Is made-to-order jewelry better quality than ready-made?
Not automatically. What made to order guarantees is freshness and attention: one piece, made and finished on its own, checked before it ships. Quality still comes down to the maker.
Why does a small piece still take a day?
Because every piece goes through the same steps. A small charm is made, checked, finished and packed just like a large dish, and each step takes its own time.
